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Job Description
- Ensure compliance with all SU policies
- Maintain a Housing Directory which should at minimum
- Include documentation of all contacts with Sinai University Dorms.
- Provide housing availability to the organization’s team in an efficient and timely manner
- Manage SU reservation website.
- Offer support to all Clients/ Students with their reservations.
- Ensure that properties are let within the agreed timescales, and to check that procedures followed and documentation prepared are accurate and in accordance with policy and procedure
- Answer customer inquiries on lettings, transfers,roommate’s issues.
- Ensure the creation and maintenance of all written documentation
- Maintain accurate and up-to-date database of all empty properties and prospective vacancies.
- Follow-up with the Financial dept. regarding the reservation fees.
- Follow- up on daily maintenance reports.
Job Requirements
- Tourism & Hotels Management bachelor degree
- V.good English
- Excellent user of Microsoft Office applications
- Excellent Communication skills
- Experience in Guest relations is preferred
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