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Telesales Specialist

Nozha, Cairo
Posted 5 years ago
9Applicants for1 open position
  • 7Viewed
  • 5In Consideration
  • 2Not Selected
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Job Details

Experience Needed:
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Job Description

  • Contact potential or existing customers to inform them about a product or service using scripts.
  • Answer questions about products or the company
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information
  • Use scripts to provide information about product’s features, prices etc. and present their benefits
  • Persuade the customer to buy by demonstrating how merchandise or services meet their needs.
  • Record the customer’s personal information accurately in a computer system

Job Requirements

  • Proven experience as telesales representative or other sales/customer service role
  • Good knowledge of relevant computer programs and telephone systems
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent communication and interpersonal skills
  • Skilled in negotiation and dealing with complaints
  • Patient and able to handle customer rejection

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