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Relationship Sales Manager - Egypt

Lenovo
Cairo, Egypt
Posted 5 years ago
478People have clicked1 open position
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Job Details

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Job Description

Position Description

Lenovo is looking for a passionate, articulate, and enthusiastic Relationship Account Manager to bring in net new customers to Lenovo while supporting and driving our end-user customers. The chosen Relationship Account Manager will create positive business outcomes for his/her clients and Lenovo by reaching out to our prospects using inbound/outbound sales techniques including extensive teaming with channel partners. The chosen Relationship Account Manager will work in an entrepreneurial start-up environment and perform activities including those outlined below.

  • Manage the total customer relationship; responsible for revenue, wallet share, and customer satisfaction and driving growth in assigned accounts
  • Maintain and cultivate senior executive relationships
  • Lead account planning and opportunity identification; conduct opportunity prioritization and develop overall account plans for assigned accounts
  • Plan, facilitate and/or conduct complex negotiations for assigned accounts
  • Conduct deep analysis in identifying complex problems; generate and coordinate solutions with other functions or team members to solve complex problems
  • Perform contract management functions
  • Archive set sales targets including value, volume, profitability and development of new customers
  • Prepare action plans and schedules to identify specific targets and to project the number of contacts and unit sales to be made.
  • Establish and maintain current client and potential client relationships.
  • Prepare a variety of status reports, including Forecast sheet, activity, closings, follow-up, and adherence to goals.

• Coordinate company staff to accomplish the work required to close deals.
• Develop and implement special sales activities to reduce stock.
• Participate in marketing events such as training seminars, trade shows, and product launch events.

Job Requirements

Position Requirements

If you are a Doer and you possess the following:

Qualifications, Skills & Experiences

  • Bachelor degree, in Business, Marketing or Sales, with 7-10 years relevant industry experience
  • Proven track record in managing relationships and converting leads into sustainable sales.
  • Demonstrate expertise in building and maintaining customer and partner relationships,
  • Analyze complex situations, anticipate potential problems and future trends; assess each opportunity for impacts and risks
  • Clearly define problems; logically diagnose causes, identify solutions and create action plans
  • Good negotiator with experience in matrix reporting and international travelling
  • Ability to work in a diverse environment, with both internal and external diverse customers. Collaboration with the entire virtual team
  • Service aggressiveness, ability to build sound relationships, professionalism, ethics and a competitive streak
  • Understanding of the IT industry, particularly in the Relationship/Commercial environment
  • Analytical thinking with sound numerical skills
  • Computer literacy in MS Office suite, with SAP being an added advantage.
  • Excellent communication skills (verbal and written), with effective presentation skills to both small and large audiences.

And you are:
Behaviors & Work Attitude

  • Entrepreneurial Mind-set with self-starting capability - Can do attitude
  • Desire and ability to provide an outstanding customer experience and go the extra mile in everything you do
  • Push your client, own and drive the people agenda
  • Problem solver and decision-maker
  • Prioritize customer focus, able to work under pressure of senior clients
  • Able to align people and influence decision making, effectively working in a matrix
  • Collaborative working style and high commitment to get the job done
  • Persuasive with expertise and facts - Ability to challenge and debate critical issues
  • Demonstrates integrity in all business interactions and honours personal commitments
  • Demonstrated commitment to high professional ethical standards and a diverse workplace
  • Able to present information in a concise way
  • High comfort-level working in a global, diverse environment
  • Be proactive + quick; bold + innovative in all you do

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