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IT Help Desk

City Edge Developments
6th of October, Giza
Posted 5 years ago
152Applicants for1 open position
  • 93Viewed
  • 6In Consideration
  • 1Not Selected
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Job Details

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Job Description

  • Performing remote troubleshooting through diagnostic techniques and pertinent questions
  • Determining the best solution based on the issue and details provided

Job Requirements

  • At least 3 years of proven experience as a help desk technician
  • Tech savvy with working knowledge of office automation products, databases and remote control
  • Good understanding of computer systems, mobile devices and other tech products
  • Ability to diagnose and resolve basic technical issues
  • Proficiency in English
  • Excellent communication skills
  • Customer-oriented and cool-tempered
  • BSc/BA in IT, Computer Science or relevant field

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