Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
- Responsible for the software installation process for clients as per GET standards.
- Conduct training sessions for clients on newly installed hardware products.
- Provide technical client support and issue resolution remotely (via email, phone, and other electronic medium) or onsite.
- Conduct live demos to introduce hardware products to clients.
- Provide guidance to team members on customer problems.
- Solve complex maintenance problems using software diagnostic.
- Generate weekly/ monthly report on client support status.
- Coach & lead Senior Hardware Technicians and Hardware Technicians
- Other duties as assigned by direct supervisor.
Job Requirements
- Graduate degree in Engineering/Technology
- 3 years’ experience in systems similar to CCTV, Access Control, Intrusion and networking system technology areas.
- Ability to configure Active components like Switches, Routes, Access Points, etc.
- Willingness to guide and willingness to learn
- Excellent verbal and written communication
- Professional certifications e.g. CCNA are preferred but not mandatory
Featured Jobs
Similar Jobs
- Network Engineer/ Network Tech...Smart Villages Development & Managment Company - Abu Rawash, Giza7 days ago