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Job Description
- Assist the sales team in demos & POC's
- Open new deals and close old deals with new or existing customers.
- Implementing & configuring Saas products
- Maintain long term relationship servicing existing customer and build new relationships with new customers.
- Follow up with the customers after the sales and service.
- Promote the software with the sales team from the technical aspect
- Attend customer meetings.
- Provide training to customer after implementation.
- Gain and maintain in-depth knowledge of our products and technologies, competitive products and industry trends.
Job Requirements
- Bachelor’s Degree in Computer Science, Computer Engineering or relevant degree.
- English: Good, both spoken and written.
- Exemption / Completion of military services (for Egyptians).
- Basic knowledge of Windows Server Operating Systems.
- Basic knowledge of Relational Database Concepts.
- Basic knowledge of Networks.
- ITIL service delivery qualification (foundation level essential) is a plus
- Experience in implementing IT Service Management Systems (ITSM) is a plus
- Basic knowledge of Active Directory, LDAP and SSO
- Basic knowledge of web applications, networks, protocols and email (SMTP, POP3)
- Experience with troubleshooting
