Head Of Quantitative Research

Business Development

• Support business development activities through helping to prepare credentials presentations and assisting in presenting these to clients, being an active participant in pitch meetings, etc.
• Be involved in proposal brainstorming sessions and offer constructive solutions
• Write sections of a large proposal or an entire proposal for projects with minimal guidance
• Operate with a strong commercial awareness in order to minimize exposure and ensure quality business is being generated and retained
• Effectively cost projects and different project components with guidance

Project Design

• Take client briefs alongside more senior researchers and understand what information is required from clients for proper project design. Begin to take briefs independently for projects, demonstrating ability to confidently and competently make initial recommendations to clients
• Design simple studies independently and more complex studies with guidance – be able to identify/recommend optimal methodologies and sampling frames to meet client objectives
• Review/provide feedback on questionnaires developed by more junior staff (and develop these independently when required)
• Produce effective questionnaires for simple and more complex projects with minimal guidance (for offline and online projects) – including appropriate questions and techniques in order to meet the research objectives

Project Management & Client Servicing

• Co-ordinate and manage projects independently from A-Z
• Be comfortable with being one of the key client contacts on any given project, involving high levels of client liaison/interaction via telephone, email & face-to face
• Delegate appropriate tasks to more junior members of staff and supervise the execution of these tasks (where relevant)
• Manage external recruitment agencies through the recruitment process
• Supervise fieldwork and take the lead on client servicing during fieldwork
• Monitor costs and authorize invoices, highlight and discuss with more senior staff any possible discrepancies between budgeted and actual costs

Analysis & Reporting

• Take ownership of analysis for most projects – be able to demonstrate deeper thinking and insightful interpretation of data
• Lead de-briefing/brainstorming workshops following fieldwork to fuel the analysis process
• Write top line summary reports independently/with minimal guidance
• Write good drafts of full reports where real intuitive/higher level thinking is demonstrated in addition to clear idea organization
• Grow experience presenting to clients alongside other team members – present entire sections of reports for more complex studies or full reports for simpler/smaller studies

Personal & Team Management & Development

• Build a strong day to day working relationship with the different operational departments to ensure smooth project execution
• Take personal and proactive responsibility for own development
• Possess strong ability to proactively plan and schedule own work and deliver to deadlines
• Begin mentoring more junior colleagues

Organisational Management & External Promotion

• Make a contribution to Feedback policy and strategic decisions mainly through participation in meetings and/or workshops (as invited) as well as through volunteering suggestions in day to day work
• Represent Feedback in a professional and ethical manner at all times, always maintaining the integrity of the Feedback brand
• Ensure queries not relevant to the Quantitative department are promptly passed to the appropriate contact or department
• Ensure timely and accurate/high quality delivery of deliverable (client emails, proposals, reports, etc.)
• Adhere to our internal quality control processes & procedures.