Account Manager - Telecom & Technology

Key Activities

• Provide input to and deliver sales strategy for B Retail accounts based on overall business strategy incl. targets and incentive components
• Build, maintain, and strengthen relationships with B Retail accounts in the country
• Supports negotiations of data-in from retailers and sell solutions to retailers in liaison with Key Account Manager
• Identify account needs (new and existing) to generate interest and leads for GfK portfolio (incl. up-sell and cross-sell)
• Give input to proposal strategy and create a proposal document using a proposal library as applicable
• Prepare and conduct sales pitches and close deals with B Retail accounts
• Join key presentations & workshops adding expertise during project/ contract delivery

Clients

• Support in Recruitment of Independents A+ Accounts and EPOS accounts for specific channels as directed by Host/Functional Manager.
• Excellent client relationship to grow the A+ Accounts and EPOS accounts as per the targets provided.
• Managing Key Account updates at all times to be updated on the retailers with the coordination between the statistics team and field team using the relevant sources for all sectors.
• Supporting retail managers for support required for meeting preparation and material needed.
• Having a monthly meeting Roaster previously discussed with the line manager and the strategy for each meeting.
• Understanding and interpreting market trends and working on Ad Hoc presentations requested by clients.
• Responding to clients complaints on time for EPOS account managed by himself and also queries by other retailers.

People

• Support the field manager/Team through monthly meetings in the implementation of reports to the manual audit shops and take care of any changes.

Financial

• Implementation of field reports on the field for cost reduction perspective.

Process

• Implementation on census activities in different channels and countries under DXB responsibility.
• Helping Retail managers to ensure the right data quality from the retailers in co-ordination with the Data-In Team and the Coding Team by maintaining a Retail Quality Scorecard.
• Preparation of Charts in DWH to be up-to-date on reporting to ensure internal basic reporting.
• New panels costing of conducting Census with liaison with all countries with right estimation of Universe through secondary sources.
• Market summary reports for each country to help market understanding and feedback for the commercial Teams.
• Maintaining Retail Agreements and filing the same in a respective location in Soft and Hard copy.