- Experience Needed:
- More than 3 years
- Career Level:
- Experienced (Non-Manager)
- Job Type:
- Full Time Shift Based Work From Home
English, French, German, Italian, Spanish
About the Job
- Convert phone calls, chats, emails from Americans & Canadians into dental & medical bookings at dental/medical clinics in Mexico, Costa Rica, Panama, Colombia, Thailand, Indonesia, Vietnam, Philippines, Spain, Poland etc.
- Coordinate appointment bookings between dental providers and patients in English and/ French/ German/ Italian or Spanish.
- Recommend promotions which can help patients save money on their medical or dental treatment
- Follow the suggested script provided to all Inside Sales Representatives
- Daily tracking and monitoring of Sales funnel, conversions, and projections
- Proactively identify systemic issues that need to be resolved to prevent future customer concerns
- Respond swiftly and courteously to customer inquiries or complaints
- Upgradel patients by recommending higher-value dental or medical treatments
- Capture customer information, including email addresses, phone numbers, desired healthcare destination & medica/dental procedures for future follow up
- Adjust sales presentation based on success/fail averages
- Coordinate with other departments (Sales managers, Marketing department);
- Record details of inquiries, comments and complaints.
More than 3 years
Not Specified at least
Healthcare and Medical Services