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Job Description
- Rating an inspiring team environment with an open communication culture.
- Develop a strategy the team will use to reach its goal.
- Listen to team members feedback and resolve any issues or conflicts.
- Create and maintain leads and target lists for potential new customers over the phone.
- Devising a process propelled work-flow for telemarketing or sales and also help in piloting follow-ups and qualifications.
- Making team reimbursement arrangements and performance metrics.
- Develops strategies to promote team member adherence to company regulations and performance goals.
- Extend call scripts that help telemarketers with lead qualification and generation.
- Placing and advertising the organization s product to the clients.
- Administering telemarketers to persuade the clients to buy the company s services and products.
- Renewing the client relationship management structure with fresh contacts.
- Coach team members on the best ways to carry out their duties by transferring expert knowledge to them to boost their skills.
- Conducts team meetings to update members on best practices and continuing expectations.
- Evaluate sales records periodically to make balances and ensure that sales figures tally with the number of goods sold.
- Implement all of the company policies and ensure his/her team are working with it.
- Provides encouragement to team members, including communicating team goals and identifying areas for skill checks
- Build a perfect relationship with the client.
- Listen to the quality department to improve his/her productivity.
- Save the client satisfaction.
- Presents the monthly reports to the CEO.
Job Requirements
- 2 to 5 years of experience