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Job Description
- Controls the distribution of repair orders in body shop.
- Continuously monitor work load and priorities and keep reception informed with the status so that they can make realistic commitments to customers based on the time of completion.
- The distribution of work orders according to the technician's ability.
- Ensures that all operations on the job card have been carried out fully and in compliance with the desired technical standard.
- Record available hours in the workshop & utilize this time in the most efficient way.
- Ensure that all the identified jobs are completed and that the vehicle has been checked and tested.
- Ensures that the time spent for each job operation is kept within the official FRU guidelines.
- Record technicians' times for repair operations, monitor effeciency, and utilization.
- Establishes repair times for non standard operations so that efficiency can be measured.
- Convey extra work to the Service Advisor for approval by the customer.
- Informs the Service Advisor about the incomplete jobs.
- Assign each repair order to the suitable qualified productive staff.
- Keeps Service Advisor informed of workshop capacity, i.e. utilization and lost time.
- Ensures proper use of time clock by all productive staff.
- Checks the job card and ensures that all the individual parts are matching with the operation split.
- If defects are found, informs the concerned Service Advisor accordingly.
- Leads, informs, and motivates the technicians.
- Provides technical support to the Service Advisor.
- Ensures that waste and garbage have been disposed according to guidelines laid down for the protection of the environment.
- Delivers warranty parts after they have been cleaned and clearly tagged.
Job Requirements
- Bachelor degree in automotive engineering.
- 3-5 years of experience as a workshop engineer in a reputable company
- Excellent technical knowledge
- Excellent leadership skills
- Detail oriented
- Very good command of English