FCIS19 - IT Support Engineer
Nagwa -
Nasr City, CairoPosted 5 years ago298Applicants for1 open position
- 0Viewed
- 0In Consideration
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Job Details
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Job Description
Job Summary
Provide first level technical support to computer systems, computer networks, and users. Perform other duties related to the job as required.
Responsibilities
- Setup and deploy OS and required software on user PCs.
- Assist users with software needs and configurations.
- Perform required maintenance for PCs, printers and network cabinets.
- Troubleshoot user problems related to hardware, software and network.
- Perform other related duties as assigned.
Job Requirements
Qualifications & Work Experience
- Bachelor’s degree in any field
- 0-1 years of experience in a relevant position
- Good command of both written and spoken English
- Network+ and/or CCNA study is a plus
- Deep knowledge of Windows Operating System
- Knowledge in Hard desk management and tools
- Knowledge in Remote Control Software
- Knowledge in Ethernet cabling and cabling equipment
- Knowledge in TCP/IP, NAT, DHCP, DNS and SMB
Job Behavioral Competencies
- Very good communication and interpersonal skills
- Accuracy and attention to detail
- Excellent analytical skills
- Customer handling skills is a plus
- Alertness and precession when dealing with hardware, software or data
- Time and stress management
- Adaptability and flexibility
- Highly organized
- Self-motivated
- Ability to learn
