Customer Service - International Clinic (Multinational)

An International (British Clinic) , Egypt Branch located in Nozha, Heliopolis - Cairo providing lot of experience in treating international patients, so we know how to make your medical treatment as comfortable and convenient as possible.

Services offered :

• Knee & Hip Surgery, Spinal Surgery , Plastic Surgery, trauma and fractures and consultational services

Job Description:

• Maintain doctor's schedule
• Verify and update necessary patient and insurance information
• Greet patients and visitors, check patients in and out, and obtain the necessary documentation. Verify and enter demographic information
• Prepare admission charts/records; assemble charts for new admissions with appropriate forms; label chart with correct patient/physician information and label patient rooms with patient information and physician's name
• Schedule all patients
• Answer very active phone lines and Prepare paperwork
• Distribute required forms to patients
• Schedule follow-up appointments as required
• Obtain all necessary current information to accurately process patient billing
• Discharge patients in office
• Serve as primary contact for patients and referring physicians
• Obtain and copy, to appropriate parties, results of laboratory tests and scans
• Maintain office equipment and maintaining office supplies (ordering as appropriate)
• Schedule surgeries with the operating room staff, including use of special equipment
• Obtain pre-authorizations and pre-certifications for various imaging testing