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Senior Customer Service Representative

Intelcia
6th of October, Giza
Posted 5 years ago
11Applicants for20 open positions
  • 11Viewed
  • 4In Consideration
  • 4Not Selected
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Job Details

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Job Description

About the Job:

  • We are seeking energetic and reliable professionals to join our team as Call Center Representatives for our new project .
  • The successful candidates will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues.
  • Our Call Center Representatives are often the first point of contact for customers’ product issues, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions.
  • Candidates should have an outgoing,positive demeanor, a motivated, energetic work ethic, and have a track record of working well with others in a team environment.

Responsibilities:

  • Managing inbound client questions and proactively delivering product best practices, personalized recommendations,and updates.
  • Research required information using available resources
  • Identify and escalate priority issues.

Job Requirements

Profile

  • Fluent English Speakers only
  • Level of education: Undergraduates are welcome to apply.

Benefits :

  • Promotion opportunities as this a new project.
  • Very attractive package
  • Social and medical insurance
  • Transportation
  • Welcome Bonus

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