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Job Description
- Assist personnel with installation, configuration and ongoing usability of system hardware and software
- Offer daily operations and systems support to personnel
- Verify functionality of hardware and software components
- Troubleshoot hardware and software issues in person, remotely and via phone
- Assist employees with computer problems and answer their questions
- Schedule maintenance and teach employees to use programs.
- Repairing or replacing damaged hardware.
- Upgrading the entire system to enable compatible software on all computers.
- Review applications logs.
- Administrate infrastructure, including firewalls, databases, malware protection software and other processes
Job Requirements
- Age Max 30.
- BSc/BA in IT, Computer Science or relevant field
- IT system administrator Knowledge.
- Strong Computer Skills and the ability to troubleshoot and diagnose problems.
- Excellent communication skills
- High-level knowledge of Microsoft Windows, Office and IOSPC hardware equipment set-up and utilization (Cameras, printers, scanners, modems, network cards)
- Hard-worker, willing to learn and proactive.
- Experience: 1 - 2 years in IT help-desk is a MUST