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IT Help Desk Specialist

Sehha Pharmacy
New Cairo, Cairo
Posted 5 years ago
163Applicants for1 open position
  • 99Viewed
  • 24In Consideration
  • 39Not Selected
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Job Details

Experience Needed:
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Job Description

  • Assist personnel with installation, configuration and ongoing usability of system hardware and software
  • Offer daily operations and systems support to personnel
  • Verify functionality of hardware and software components
  • Troubleshoot hardware and software issues in person, remotely and via phone
  • Assist employees with computer problems and answer their questions
  • Schedule maintenance and teach employees to use programs.
  • Repairing or replacing damaged hardware.
  • Upgrading the entire system to enable compatible software on all computers.
  • Review applications logs.
  • Administrate infrastructure, including firewalls, databases, malware protection software and other processes

Job Requirements

  • Age Max 30.
  • BSc/BA in IT, Computer Science or relevant field
  • IT system administrator Knowledge.
  • Strong Computer Skills and the ability to troubleshoot and diagnose problems.
  • Excellent communication skills
  • High-level knowledge of Microsoft Windows, Office and IOSPC hardware equipment set-up and utilization (Cameras, printers, scanners, modems, network cards)
  • Hard-worker, willing to learn and proactive.
  • Experience: 1 - 2 years in IT help-desk is a MUST

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