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IT Specialist

Heliopower
Cairo, Egypt
Posted 5 years ago
74Applicants for1 open position
  • 68Viewed
  • 17In Consideration
  • 7Not Selected
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Job Details

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Job Description

  • First line support for the users
  • Answer staff questions in person and via phone and email on all company supported applications.
  • Provide support for all IT related activities (Desktop/Laptops, IT equipment, Applications) and perform hardware and software installations.
  • Troubleshoot and resolve desktops, laptops, IP phones, printers, and networks problem.
  • Install, test and configure new workstations, equipment and software.
  • Manage PC setup and deployment for new employees using standard hardware, images and software
  • Provide training for general PC skills for users (Windows, MS office or other training when required.
  • Responsible to follow and apply IT strategies, polices and securities.
  • Perform any other duties as assigned.

Job Requirements

  • 1 to 2 years of relevant work experience in the Information Technology area.
  • MCSE is a must.
  • Basic network troubleshooting is a must
  • Very Good Command of English.

Other qualifications

  • Strong organization and time management skills.
  • Ability to work with minimal supervision.
  • Very good communication skills.
  • Ability to work under pressure.
  • Presentable and self-motivated.
  • Flexible and proactive approach to teamwork
  • Good learning skills.
  • Problem analysis and solving
  • Business and result oriented.

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