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Sea Export Executive

Tiffany Cargo Systems
Heliopolis, Cairo
Posted 5 years ago
34Applicants for3 open positions
  • 34Viewed
  • 6In Consideration
  • 28Not Selected
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Job Details

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Job Description

Sea Export Tasks/Responsibilities:

  • Operational duties include coordination with shippers, truckers, shipping lines and agents for the export of shipments.
  • Maintain high work volume with low errors.
  • Arranging for pick-up or inland transportation.
  • Booking and document preparation (bill of lading, invoicing, export declaration, ISF filing, pre-alerts, etc.)
  • Follow-up with tracking and tracing to final destination and data quality requirement.

Customer Service Responsibilities:

  • Include maintaining communication with shipper, consignee, carrier and overseas agents throughout the process and choosing proper routing appropriate to the customer's needs.
  • Maintain SOP (standard operating procedures) and customer profiles including key contacts, special requirements, contract rates and preferred routings/services/carriers.
  • Participate in quotes for overseas agents as requested.
  • Immediately report problems, operation disputes or discrepancies to supervisor.
  • Meeting client requirements in terms of data input, and general customer service inquiries related to tracking & tracing.

Job Requirements

  • Strong verbal and written communication skills, and PC skills.
  • Ability to work overtime when needed.
  • Willingness and flexibility to learn and work with developments in I.T. operations systems and applications.
  • Performing other duties as assigned .
  • Ability to back up other colleagues in their absence.

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