Testing Program Specialist
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Job Details
Skills And Tools:
Job Description
The Testing Program Specialist is responsible for assisting with the administration and processing of AMIDEAST’s testing programs. The Program Specialist will process registrations; arrange test sessions; contact observers, proctors, and TCAs, track documents and forms and update databases; complete reporting documentation; consistently ensure that that testing quality and security standards are being met; and serve as a backup test center administrator (once certified). The Program Assistant will interact with test-taking clients in a professional and positive manner.
Responsibilities:
- Act as Prometric Test Center Administrator and implement Prometric Test Center rules and regulation and the testing client standards.
- Register candidates for local and computer-based examinations.
- Coordinates exam day proctors and signs proctor sign-in and sign-out documents.
- Coordinates test logistics including car and train reservations for proctors.
- Ensures that test rooms are properly prepared for test administrations according to ETS specifications.
- Accurately enters client data on required forms and communicates with ETS regarding these exams administrations, sending registration forms and preparing SAT admissions tickets for distribution.
- Produces and prepare score reports for TOEFL ITP, TOEIC, TOEFL Jr., TOEIC Bridge, TFI, and SAT exams, within set timeframes.
- Embosses and places holograms and photos on scores as needed.
- In all activities, takes all required security precautions according to set rules and regulations to maintain test and score security.
- Records and prepares accurate monthly statistics for all CMD products.
- Accurately verify SAT testing materials and maintain test security and integrity at all times.
- Accurately verify SAT scores received with those listed on the Testing SharePoint
- Observe SAT testing centers to ensure that they meet the College Board
This position description is not intended to be all-inclusive, and the incumbent will perform other reasonable business-related duties as assigned by the immediate supervisor and other managers when necessary. AMIDEAST reserves the right to change duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.
Job Requirements
Required:
- Bachelor’s degree
- Excellent English and Arabic oral and written communication skills
- Excellent customer service skills
- Precise attention to detail and excellent organizational skills
- Ability to handle multiple tasks at one time and to work under pressure
- Proficiency in the Microsoft Windows environment, especially Microsoft Word, Excel, and Outlook
- Must be willing to work in afternoons/evenings, when requested.
- Candidate will be required to take the Prometric certification and pass the certification exam to become a certified test center administrator
Preferred:
- One to two years of work experience
- Work experience in testing, customer service, or marketing
- Ability to work within a team environment
