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Job Description
- Diagnose Computer errors and provide technical support
- Configure and maintain the organization’ internal computer network
- Install and support networked telecommunication devices
- Monitor network performance and optimize the network of optimal speed and availability
- Troubleshoot software, hardware and network issues
- Replace parts as required
- Back-up and restore an organization’ data files
- Install, configure and upgrade PC software and operating systems
- Install and repair printers and scanners (or referral to third parties if appropriate)
- Provide Remote technical support for branches
- Assist in preparing & implementing preventive maintenance plane for all branches
- Set-up new users’ accounts and profiles and handle password issues
Job Requirements
- Bachelor’s degree (preferably engineering or computer science)
- Network certification or equivalent experience
- A+ Certified & CCNA ( MCSA 2012 certificate is preferred )
- Multi-tasking with excellent time management skills and ability to work under pressure.
