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Job Description
- Communications & Electronic Engineer.
- Expected to answer all questions or concerns a client may have while working to increase the client's loyalty to the product or brand.
- Technical Sales Specialist will work with the Sales Director to achieve ambitious growth goals.
- Manage all Industrial Services business in the assigned region.
- Establish strategic plans, targets, and account plans in partnership with the Sales Director to direct and support the efforts for overall region Services.
- Work with the sales team to define growth opportunities in aftermarket power transmission markets for the assigned region, measure progress to the plans.
- In collaboration with the Account Manager, proactively make contact and develop relationships with customers, define customer needs and requirements, and communicate solutions/options.
- Communicate with various internal departments necessary to meet customer required dates.
- Keeping customers and partners up-to-date on the latest platform enhancements.
- Weekly & Monthly provide updates for the assigned region with technician’s progress to the Account Managers.
- Work hours vary depending on the needs of the Sales Director/ due date for the assigned region and may include overtime.
- In this critical role, you will interface with various teams to support sales, installation, and customer care.
Job Requirements
- Bachelor’s degree in Engineering.
- Preferred knowledge about hospitality sector.
- Excellent knowledge of both the product and customer base is essential to complete sales while monitoring for potential up-sale opportunities.
- Excellent customer service skills and the ability to work independently with minimal supervision.
- Learn about new, innovative technologies and help customers understand how these solutions can transform their business.
Experience:
- Previous engineering or other technical work experience in the services/repair industry is required.
- Must be willing and able to travel as much as required.
- Excellent personal and interpersonal skills.
- Must be a team player.
- Self-starter who can lead opportunities without close supervision.