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Customer Service Specialist - Madinaty

Talaat Moustafa Group - Madinaty, CairoPosted 3 years ago
241Applicants for10 open positions
  • 178Viewed
  • 25In Consideration
  • 153Not Selected
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Job Details

Experience Needed:
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Job Description

  • Resolve customer complaints via phone or face to face.
  • Greet customers warmly and ascertain any problem they may have.
  • Advise on any information the customer may need.
  • Work with customer service manager to ensure proper customer service is being delivered.
  • Resolve problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Coordinate with other departments to Solve Customers' Complaints.

Job Requirements

  • Bachelor's Degree in any related field.
  • 1-3 years of experience preferably in the same field.
  • Excellent communication skills.

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