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Receptionist - Medical

Royal Lab
Cairo, Egypt
Posted 5 years ago
27Applicants for5 open positions
  • 27Viewed
  • 10In Consideration
  • 2Not Selected
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Job Details

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Job Description

  • Answering incoming telephone calls, determining purpose of callers, and forwarding calls to appropriate personnel or department.
  • Ensuring that appropriate customer service is provided during phone and person to person contacts with health care consumers, other staff members and external suppliers.
  • Insuring patient has all necessary paperwork for further testing.
  • Responding to consumers concerns or complaints by recording these or referring the person to another team member.
  • Maintain secure and confidential patient files in the computerized patient information
  • Maintains reception area in neat and orderly condition.
  • Performing typing, scanning and filing duties accurately.
  • Ensuring incoming and outgoing mail is processed promptly.
  • Other duties as assigned.

Job Requirements

  • Bachelor's Degree in any discipline.
  • Strong multi-tasking skills.
  • Strong verbal and written communication skills.
  • Excellent written and spoken English.
  • Ability to work independently on assigned tasks as well as accept direction on given assignments.
  • Ability to work in a stressful environment
  • Medical background is preferable.

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