Presales Engineer

• Understanding customers' diverse, specific business needs and applying product knowledge to meet those needs
• Ensuring quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers' systems and processes, and then documenting them
• Identifying and developing new business through networking and courtesy and follow-up calls
• Cold-calling in order to create interest in products and services, generate new business leads and arrange meetings
• Preparing and delivering customer presentations
• Maintaining awareness and keeping abreast of constantly changing software and hardware systems and peripherals
• Providing technical advice to customers on all aspects of the installation and use of computer systems and networks, both before and after the sale
• Meeting sales targets set by managers and contributing to team targets
• Networking with existing customers in order to maintain links and promote additional products and upgrades
• Handling hardware or software problems and faults and referring on to specialist technical colleagues
• Responding to tender documents, writing proposals, reports and supporting literature
• Managing your own diary in order to organize and prioritize daily and weekly goals
• Contributing to team or progress meetings to update and inform colleagues.
• Respond to requests for information or requests for proposals from customers, supplying the technical details of proposed solutions.
• Coordination the transition between pre-sales specifications and implementation engineering once contracts have been awarded.
• Collaboration with the sales support or account team by acting as technical experts in customer presentations.
• Determining the technical requirements to meet client goals and act as liaison between the organization’s sales/business development and engineering groups.

job requirements

0 to 1 years

Not Specified at least

Information Technology Services