Technical Services Engineer

Confidential Company - Nasr City, Cairo

31
Applicants for
2 open positions
30
Seen
12
Shortlisted
18
Rejected
Experience Needed:
1 to 3 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
Confidential
Languages:
English
Vacancies:
2 open positions
About the Job
  • Evaluate client needs, develop configurations that support business processes.
  • Define and execute on delivery and implementation plans.
  • Tests and troubleshoots final system setups.
  • Provide training and end-user support during and after the implementation process.
  • May be involved in pre-sales product demonstrations.
  • Work on projects in a support role.
  • Work to create proper documentation, diagrams and other detailed instructions to help other employees make the best use of new technologies
  • Take staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults
Job Requirements
  • Bachelor's degree in IT engineering
  • Require 1-3 years of related work experience.
  • Previous experience in financial applications is a plus.
  • Highly recommended to have troubleshooting skills with a record of experience.
  • Excellent communication skills.
  • Good Command of English & Arabic.
  • Ability to think logically
  • Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution
  • The ability to work well in a team
  • Must have a strong understanding of current technology
  • Problem solving skills
  • Customer Oriented
  • Self Organized and Self Motivated
  • Attention to detail.