Telecommunication Support Engineer

Xceed - Maadi, Cairo

Posted February 14, 2019

Applicants for
2 open positions

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Experience Needed: 0 to 2 years	Career Level: Entry Level	Job Type: Full Time
Salary: Confidential, Bonus - Profit Share	Education Level: Bachelor's Degree at least	Languages: English
Vacancies: 2 open positions	Gender: Males Only	Travel Frequency: Up to 25% travel

About the Job

Responsible for the configuration and implementation of new requests
Troubleshoot and resolve PBX problems escalated from CCC
Analyze and ensure the reliability of the communications systems on the regular basis to provide highest level of performance, ability, and security
Monitor Xceed infrastructure
Track and analyze fault histories in the long term resolution of intermittent problems
Handles and follow-up on cases opened with equipment suppliers
Receive inquiries from different teams regarding current or planned projects and takes appropriates action to resolve problems or plan for upgrades, On-call in case of emergency.

Job Roles: Engineering - Telecom/Technology Installation/Maintenance/Repair IT/Software Development

Job Requirements

From 0-2 years of experience in the field of telecommunication (Graduated in 2017 or 2018)
Preferred certified CCNA & CCNA Collaboration
Excellent English skills
Communication Skills
Ability to work under pressure
Ability to work well through others
Ability to handle multiple tasks simultaneously & meet agreed due date

Keywords: Telecommunication Engineer GSM Electrical Engineering Data Networks Customer Service Customer Care Technical Support Troubleshooting CCNA & CCNA

About this Company

Xceed is the leading multilingual Business Process Outsourcing Service provider in the EMEA region with a capacity of more than 2,200 web enabled multi channels stations.

Xceed manages various outsourcing agreements with key government & commercial accounts in... (More)

Industry: Outsourcing/Offshoring Telecommunications

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