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Back Office Advisor (Email Support)

Convivial
Heliopolis, Cairo
Posted 5 years ago
126Applicants for10 open positions
  • 13Viewed
  • 0In Consideration
  • 2Not Selected
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Job Details

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Job Description

Back Office (Email Support):

  • Basic Salary: Starting salary 3360 Net + KPIs probation period (3 months) upgraded to 3600 Net + KPIs after probation.
  • Social and Medical Insurance.
  • Bank account - Payroll.
  • Saturday and Sunday fixed days off.
  • Fixed working hours from 3:00 PM to 12:00 AM.

Responsibilities:

  • Managing reservations' modifications, cancellations and confirmations.
  • Providing customers with necessary documents (invoices, vouchers, and itineraries).
  • Tasks are all done via EMAIL mainly and rarely via outbound calling.

Job Requirements

  • Excellent command in English (Written & Spoken).
  • Experience in offshore customer service is a plus.
  • Maximum age: 28 years old.
  • Grads and undergrads can apply.

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JobsCustomer Service/SupportBack Office Advisor (Email Support)