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Job Description
- Design, Develop and Maintain in-house web applications (new project and CR)
- Design, develop and maintain in-house mobile applications (new project and CR)
- Test, deploy, upgrade and set-up IT systems.
- Design database structure.
- Support the Unify applications at a high level keeping customer satisfaction in mind
- Ensure SLAs are met
- Understand user needs through constant interaction with the business. These needs should then be reflected in improved support processes as well as future projects.
- Identify IT application skill gaps in the user community. Then design and implement appropriate training programs.
- Introduce extra functionality & systems that will enhance the overall performance of IT for Finance and CD functions.
- Manage the departmental image in term of supporting users through teamwork & commitment.
- Develop written instructional materials (help files, cheat sheets, etc.) to ease product use.
- Configure, package, verify, and distribute customer specific solutions of exceptional quality.
- Provide first-class remote customer service and technical support.
- Performs customer needs analysis and problem identification to investigate and coordinate successful resolution and closure.
- Contribute to the development of a knowledgebase of customer FAQ’s for internal use.
- Advocate on behalf of users by working with IT technical and business partners teams.
- Provide user with IT application training as required.
Job Requirements
- 5 years minimum experience in web development
- 3 years minimum experience in mobile development
- 5 years minimum experience in server management
- 5 years minimum experience in MS SQL
- Able to work as a team
- Strong Communication Skills
- Strong .Net development skills
- Advanced in MSSQL
- Strong mobile development skills
- Must have the following skills: C#.NET, ASP.NET, Javascript, jQuery, Ajax, hybrid mobile programming, AngularJS, Ionic Framework, CSS, web service, web API, MS SQL, IIS, data warehouse and server management.
- Experience with Salesforce development is a plus
