Customer Service Representative

Giggles - For Kids Wear - Maadi, Cairo

31
Applicants for
1 open position
Experience Needed:
More than 1 year
Career Level:
Entry Level
Job Type:
Full Time
Salary:
Confidential
Languages:
Arabic, English
Vacancies:
1 open position
About the Job
  • Reporting and documenting customer database
  • Handling customers' complaints
  • Follow up the daily orders sheet of the customers.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Maintain internal communication by reporting problems and following up resolutions for those problems
  • Receive customer, handle and solve complaints.
  • Follow up on customer interaction.
  • Arrange all database records and documents in order that facilitates team operations
  • Communicate with the warehouse and the external agencies
Job Requirements
  • Maximum age 32.
  • Graduates Only.
  • Previous experience in customer service at least 1 year
  • Very good knowledge of excel sheets is a must
  • Excellent Communication and Soft Skills
  • Demonstrates a positive, enthusiastic, friendly attitude
  • Languages/Level: Arabic/ English (Very Good)
  • Ability to organize, multi-task, prioritize and work under pressure.
  • Professional and well-presented appearance
About this Company

Giggles is a limited liability company that has started operating in the autumn/winter season of 2004.

Our company’s motto is trendy and affordable clothing made for Egyptians by Egyptians. Our company values are crucial to the clothing we design and manufacture... (More)

See all Careers and Jobs at Giggles - For Kids Wear
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