Customer Service Representative

Giggles - For Kids Wear - Maadi, Cairo

Applicants for
1 open position
Experience Needed:
More than 1 year
Career Level:
Entry Level
Job Type:
Full Time
Arabic, English
1 open position
About the Job
  • Reporting and documenting customer database
  • Handling customers' complaints
  • Follow up the daily orders sheet of the customers.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Maintain internal communication by reporting problems and following up resolutions for those problems
  • Receive customer, handle and solve complaints.
  • Follow up on customer interaction.
  • Arrange all database records and documents in order that facilitates team operations
  • Communicate with the warehouse and the external agencies
Job Requirements
  • Maximum age 32.
  • Graduates Only.
  • Previous experience in customer service at least 1 year
  • Very good knowledge of excel sheets is a must
  • Excellent Communication and Soft Skills
  • Demonstrates a positive, enthusiastic, friendly attitude
  • Languages/Level: Arabic/ English (Very Good)
  • Ability to organize, multi-task, prioritize and work under pressure.
  • Professional and well-presented appearance
About this Company

Giggles is a limited liability company that has started operating in the autumn/winter season of 2004.

Our company’s motto is trendy and affordable clothing made for Egyptians by Egyptians. Our company values are crucial to the clothing we design and manufacture... (More)

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