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Mechanical Service Engineer (MENA)

Partner & More
Cairo, Egypt
Posted 5 years ago
136Applicants for1 open position
  • 130Viewed
  • 6In Consideration
  • 118Not Selected
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Job Details

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Job Description

Our client is a Multinational company in the Packaging Technology industry and they're looking for an Mechanical Service Engineer to work in the MENA region with the following roles:

Position Summary:

Responsible for installation, testing, analyzing, maintaining, repairing and training on Bosch packaging equipment. Provide customers with excellent technical customer service and ensure complete satisfaction.

Main Responsibilities:

  • Provide field service repairs, training and installations as scheduled.
  • Assist production with final machine testing and checkout.
  • Train customers on proper operation, maintenance and safety rules of customer equipment.
  • Coordinate development activities and upgrades related to updating and improving machine functionality.
  • Provide support to customers, Customer Service and Sales, as required.
  • Interact with Sales Managers/Project Managers on customer equipment needs/concerns and/or updates.
  • Participate in training in order to maintain technical expertise and proficiency on applicable/new equipment and applications through internal training.
  • Process expense and detailed trip reports on all service orders, in a timely fashion.
  • Support other departments and functions.

Job Requirements

  • Bachelor's Degree in Engineering or similar study required.
  • 3+ years of experience in a similar position
  • Deep mechanical expertise in Pharma machines – Preferable Sterile Liquid Filling
  • Fluent in English & Arabic, German and/or French is an advantage
  • Demonstrated advanced mechanical skills.
  • Basic electrical and software (PLC, Motion Control, HMI) skills.
  • Very good knowledge in assembly and solving problems intervention.
  • Ability to effectively communicate with all levels of personnel, from production to management.
  • Strong customer service focus.
  • Ability to travel, both domestic and international up to 80% of the time.

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