Key Accounts Manager

PROART Consulting -
New Cairo, CairoPosted 5 years ago

19Applicants for1 open position

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Developing a solid and trusting relationship between major key clients and company.
Resolving key client issues and complaints.
Developing a complete understanding of key account needs.
Anticipating key account changes and improvements.
Managing communications between key clients and internal teams.
Managing account team assigned to each client.
Strategic planning to improve client results.
Negotiating contracts with client and establishing timeline of performance.
Establishing and overseeing internal budgets with the company and external budgets with the client.
Working with design, sales team, creative, advertising, logistics, managers, marketing, and team members from other departments dedicated to the same client account to ensure the highest quality of materials are being produced and all client needs met.
Collaborating with sales team to maximize profit by up-selling or cross-selling
Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training.
Meeting all client needs and deliverers according to proposed timelines.
Analyzing client data to provide customer relationship management.
Expanding relationships and bringing in new clients.

Able to multitask, prioritize, and manage time efficiently
Goal-oriented, organized team player
Encouraging to team and staff; able to mentor and lead
Self-motivated and self-directed
Excellent interpersonal relationship skills
In-depth understanding of company key clients and their position in the industry
Eager to expand company with new sales, clients, and territories
Able to analyze data and sales statistics and translate results into better solutions
Bachelor’s degree in marketing, business administration, sales, or relevant field; Master’s degree preferred
Two to three years’ previous work experience in sales, management, key account management, or relevant experience
Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person
Basic computer skills, and experience with CRM software and the Microsoft Office Suite, with emphasis on superior Excel skills.
Strong negotiation skills, with ability follow-through on client contracts
Ability to multitask and manage more than one client account.
Proven results of delivering client solutions and meeting sales goals.