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Travel Operations Agent

Sheraton, Cairo
Posted 5 years ago
100Applicants for3 open positions
  • 35Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

  • Handle inbound holidays packages for groups and individuals.
  • Handle tailor made requests.
  • Preparing quotations and itineraries.
  • Making arrangements for Ticket, transportation, accommodation, tours and activities inside Egypt.
  • Interact with clients over Phone, E-mail.
  • Handling invoices and issuing of vouchers.
  • Dealing with customer queries and complaints and make alternative arrangements for customers who have had their trips interrupted by unforeseen issues.
  • Evaluating customers’ holidays, issuing appropriate feedback form and assuring client's satisfaction. job requirements

Job Requirements

  • Background Tourism is must
  • A Bachelor Degree
  • Experience from 2-5 Years
  • Very good command in English Spoken & Written
  • Excellent Communication Skills
  • Work Under Pressure
  • Adept at using MS office

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