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Job Description
Responsible for gaining new customers and maintaining accounts:
- Generate and qualify leads
- Contact potential or existing customers to inform them about a product or service using scripts
- Communicating new product developments to prospective clients
- Make sales calls to new and existing clients.
- Answer questions about products or the company
- Ask questions to understand customer requirements
- Direct prospects to the sales team
- Keep records of calls and sales and note useful information
- Providing management with market feedback
- Develop and maintain customer database
- Go the “extra mile” to meet sales quota and facilitate future sales
- Achieve target
Job Requirements
- Fluent English
- Good business sense
- Proven experience as telesales representative or other sales/customer service role
- Proven track record of successfully meeting sales quota preferably over the phone
- Understanding about market and competitors' products
- Ability to learn about products and services and describe/explain them to prospects
- Good communications skills, both writing and verbally
- Self-motivated but able to work as part of a team
- Cool-tempered and able to handle rejection
- Good organizational and time-management skills
- Good negotiation skills and persuasiveness
- Confidence presenting to large groups of people
- Professional manner
- Knowledge of relevant computer applications
- Knowledge of principles and practices of sales, experience in sales
- Excellent presentation skills
- Proven ability to achieve targets
- Flexible attitude, ability to perform under pressure
- Min. 2 years’ experience