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Job Description
- Configure & installation of new equipment & software as per the laid down policy and procedure to provide I.T services to End-users
- Provide technical support for the I.T Equipment & software to resolve operational problems and/or enhance product performance. To ensure that hardware, software & network is maintained and repaired as necessary
- Provide end-users support on the use of I.T Equipment & Software
- Assist and educate users for the efficient use of I.T products
- Perform standard preventive maintenance on computers and peripherals to avoid incidents
- Follow-up with ISP for various issues and services for procuring new services and ensuring availability of service
- Participate in installation of Data/voice network and provide/enhance I.T network
- Liaison with department managers and company management on I.T needs
- To facilitate the growth of the company’s I.T and communication infrastructure, including the following functional areas:
- Network infrastructure (LAN, VLAN, WAN, VPN)
- Servers, operating systems & office automation software
Job Requirements
- Bachelor of Computer Science or communication engineering .
- 2-3 years of experience in the same field .
- CCNA Certified
- MCSE Certified (preferable)
- English is a must
- Problem solving skills.
- Communication skills.
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