Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
Main Job Duties:
- Improve customer service experience, create engaged customers and facilitate organic
- growth.
- Take ownership of customers’ issues and follow problems through to resolution.
- Set a clear mission and deploy strategies focused towards that mission.
- Develop service procedures, policies and standards.
- Keep accurate records and document customer service actions and discussions.
- Recruit, mentor and develop customer service agents.
- Maintain an orderly work-flow according to priorities.
Job Requirements
Job Requirements:
- Excellent Customer Service Skills
- Excellent Leadership Skills
- Experience as Cs Manager
- Call Center background
Working Hours: from 8:00 am to 5:00 pm,
Day off: Friday and Saturday
