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Job Description
- Support Business Team in developing HLD and SOW in light of vendor’s standards when needed.
- Generate LLD document as per the supplied HLD and SOW in light of vendor’s standards.
- Coordinate with technical project manager in developing project implementation schedule as per project SOW.
- Follow the project plan in deploying the installations of Large-Scale projects upon the agreed plan & Scope of work.
- Perform project(s)’ Configuration as per its LLD proficiently & according to vendor’s Standards.
- Develop & execute the project’s acceptance criteria and test plan.
- Conduct the quality assurance & testing in light of the acceptance criteria.
- Manage technical and non-technical know-how transfer with the team.
- Provide a full Technical documentation of the implemented projects.
- Prepare task status report as required.
- Efficiently respond to the escalated problems within the time agreed on the SLA (Service level Agreement).
- Competently Troubleshoot and Solve the escalated problems within the time agreed on the SLA.
- Follow the proper Escalation Matrix if the Problem is of a higher level or still persists.
- Create and develop technical report when needed.
- Participate in High Level Technical Value Add-On Services such as the Networking Performance tuning, Network Health Check.
- Advise on configuration optimization for maximum up time and performance.
- Update Network documentation after any modification or change. (Configurations & Change Management).
- Supervise all direct reporters to ensure the smooth running of all operations and daily tasks.
- Follow up the execution of the technical and personal development plan of team members.
- Assign field activities on the team.
- Coach direct reporters in technical and non-technical aspects.
- Perform all assigned tasks from the direct manager within the scope of department.
- Manage the know-how transfer for team of own supervision.
Job Requirements
- 7-10 years of similar experience
- CCIE- SEC is a MUST.
- Solid experience in security technologies.
- Solid Hands-on experience on NG Firewalls, IPS, Clean Access Solutions, SIEM Solutions and Sandbox solutions.
- Solid Hands-on experience on Web Security Gateways and Email Security Gateways.
- Solid Hands-on experience on 3-4 different Security Vendors.
- Solid Knowledge of Web Protocols.
- Solid Knowledge of network Protocols.
- Solid Knowledge of Technical reports writing.
- Cisco ASA & FTD, Fortigate, PAN NGFW, Sophos, Forcepoint
- Cisco ISE & ACS
- Cisco NGIPS, TippingPoint
- Cisco AMP, Traps
- Cisco WSA and BlueCoat
- Cisco ESA & Fortimail
- Umbrella
- Cisco Stealthwatch
- F5 30x certified
- Archsite or QRadar
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