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IT Engineer

Nasr City, Cairo
Posted 5 years ago
57Applicants for4 open positions
  • 35Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • Attends to the on- site installation , activation and start up in production.
  • Serves as customer facing technical resource and works in collaboration.
  • Identifies possible problems and define appropriate corrective actions.Identifies and minimizes potential risk.
  • Collects details information ,performs through problem analysis and determine the most effective method of resolution.
  • Provide on call support coverage, if requested.
  • Logs all support interactions in the system.
  • Implements approved systems modifications & application upgrades in collaboration with staff.
  • Prepares activity reports on support activities.
  • other duties as assigned.

Technical Skills:

  • Working knowledge of:
  1. MS windows 7, XP & windows server.
  2. IIs, FTP.
  3. LAN infrastructure and protocols.
  4. LAN/WAN networking.

Job Requirements

  • Bachelor's degree in engineering / computer.
  • Fluent English (French Plus is prefer )
  • Able to travel abroad.
  • Min. work experience 2 years.
  • Experience with ( workstations,Server,Printers & Networks).
  • Very good customer service skills , expertise in troubleshooting, diagnosing and solving complex computer related problems.

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