Job Details
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Job Description
Main Job Duties:
- Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.
- Improves client references by writing and maintaining documentation.
- Participates in development of client training programs by identifying learning issues; recommending instructional language.
- Accommodates client disabilities by recommending devices and techniques.
- Improves system performance by identifying problems; recommending changes.
- Updates job knowledge by participating in educational opportunities; maintaining personal networks.
- Accomplishes information systems and organization mission by completing related results as needed.
Job Requirements
- Troubleshooting
- Problem Solving, Help Desk Experience, Verbal Communication, Operating Systems, ,Customer Service
- Education: Communications or Biomedical Engineering
- Age: any
- Experience: 1-3 year
- English: Very good
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