Job Details
Skills And Tools:
Job Description
Account manager responsibilities include
- Developing long-term relationships with a portfolio of clients,
- Connecting with key business executives and stakeholders.
- Account Managers liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.
- Manage and develop client accounts to initiate and maintain favorable relationship with clients.
- Responsible for leading a team of Account Managers dedicated to meeting the operational needs of assigned client segments.
Job Requirements
- Requires a bachelor's degree in area of specialty
- At least 5 years of experience in the field or in a related area.
- Familiar with a variety of the field's concepts, practices and procedures.
- Rely on extensive experience and judgment to plan and accomplish goals.
- Performs a variety of tasks. Lead and direct the work of others. A wide degree of creativity and latitude is expected.
- Typically reports to head of a unit/department.
-
Proven account management or other relevant experience
-
Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
-
Experience in delivering client-focused solutions based on customer needs
-
Proven ability to manage multiple projects at a time while paying strict attention to detail
-
Excellent listening, negotiation and presentation skills
-
Excellent verbal and written communications skills
-
Bachelor’s Degree in appropriate field of study or equivalent work experience
-
5+ years of marketing experience with agency background desirable
-
Deep digital understanding
-
Self-motivated and able to thrive in a results-driven environment
-
Natural relationship builder with integrity, reliability and maturity
-
Ability to prioritize among competing tasks
-
Critical thinking and problem solving skills
-
Understanding of website development, marketing, measurement and analytics, content management, digital marketing and internet technology
-
Excellent time and project management skills. You’re always looking to improve inefficient processes
-
Keen attention to detail and adherence to deadlines
-
Expert at Microsoft Office Suite, Google Apps, Salesforce and help desk support software