IT Sales Account Manager

• We are looking for a qualified IT Sales account manager to join our team.
• The candidate will be responsible for developing long-term relationships with customers and overseeing sales.
• As an IT Sales account manager, PanExcel expecting from the candidate to work for customer’s satisfaction needs and requests, responding to their queries in a timely manner and aspire to deliver a positive customer’s experience.
• (The candidate also) should have an excellent communication, negotiation skills and be customer service oriented.
• Ultimately, the candidate should be able to grow PanExcel’s business by building successful, long-term client relationships.

Responsibilities

• Manage a portfolio of accounts to achieve long-term success
• Developing a positive relationships with clients
• Act as the point of contact and handle customers’ individual needs
• Generate new business using existing and potential customer networks
• Resolve conflicts and provide solutions to customers in a timely manner
• Supervise account representatives to ensure sales increase
• Report on the status of accounts and transactions
• Set and track sales account targets, aligned with company’s objectives
• Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
• Suggest actions to improve sales performance and identify opportunities for growth