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Job Description
- Quality assurance specialist is required to determine mistakes and errors in content and correct it, in addition to following up with the content team to assure their awareness of QA standards.
- Revise service content material to detect and correct errors in spelling and punctuation.
- Assist in establishing procedures, standards, systems, and processes. Write management reports, and observe the external emails. Determine training needs for the content team.
- Test the service to check the stability and consistency of the workflow. Improve the workflow with new ideas.
- Observe and monitor content team service level.
Job Requirements
- Communication skills
- Flexibility
- Customer service orientation
- Results orientation
- Attention to details
- Excellent in Writing and reading Arabic is Mandatory.
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