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Telesales Representative - Hurghada

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Hurghada, Red Sea
Posted 5 years ago
49Applicants for2 open positions
  • 33Viewed
  • 8In Consideration
  • 4Not Selected
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Job Details

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Job Description

Job brief

  • We are looking for an enthusiastic English Telesales Representative to contribute to generating sales for one of our clients. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
  • As a Telesales Representative, we are expecting you to be an outstanding communicator and listener with the professional, but friendly approach.
  • An effective telesales representative must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

Responsibilities

  • Reach out to existing and potential customers to present our product and service offering
  • Learn details about our product and service offerings
  • Answer questions about products or the company
  • Communicate with customers to understand their requirements and need
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information
  • Offer solutions based on clients needs and capabilities
  • Measure identified KPIs
  • Track and document calls and sales
  • Prepare and present achievements and KIPs
  • Generating and qualifying leads from cold calling
  • Managing, tracking and following up on leads by calling them
  • Conducting sales presentations through the phone and screen sharing
  • Meeting monthly and quarterly sales goals in accordance with goals
  • Creating and updating activity report

Job Requirements

  • Minimum 2 years of experience as a Telesales Representative or similar customer service or sales role
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Ability and willingness to learn about products and services specifications and benefits
  • Good time-management skills
  • Great interpersonal, communication, presentation and negotiation skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
  • Excellent typing skills
  • Fluent English
  • Resident in Hurghada or willing to relocate (No accommodation is offered).
  • Shifts might be overnight shifts

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