Customer Service Advisor
Elmazr3a -
Cairo, EgyptPosted 5 years ago64Applicants for1 open position
- 23Viewed
- 1In Consideration
- 0Not Selected
Job Details
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Job Description
- Open and maintain customer accounts by recording account information
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Maintain financial accounts by processing customer adjustments
- Recommend potential products or services to management by collecting customer information and analyzing customer needs
- Prepare product or service reports by collecting and analyzing customer information
- Contribute to team effort by accomplishing related results as needed
- Manage large amounts of incoming calls
Work Hours : From 9:30 AM to 6 PM
Thursday and Friday are Off
Job Requirements
- Fluent English is a MUST
- Fresh Grads
- Excellent Communication and Computer skills