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Job Description
Role Summary:
The surgery product sales specialist is responsible for selling surgical imaging equipment into accounts that are identified in partnership with the rest of the sales organization, including distributors and channel partners.
He/she can also handle sales in a standalone manner. As such he/she may be responsible to close the deals and coordinate the sales and technical activities in support of the deal.
Additionally, he/she provides formal technical and clinical support during the sales process.
Essential Responsibilities:
- Provide the required pre-sale product demonstrations (or clinical trial support) as well as post-sale installation, training and/or customer service to support sales objectives for his/her geography.
- Ensure ongoing post-sale customer support including on site clinical in-servicing and go-live support.
- Compiling lists of prospective customers and sales leads.
- Follow up as necessary
- Working with sales leaders, other sales representatives and potential channel partners to increase prospects and drive closure of opportunities
- Providing training to all sales team members/partners on strategy and product offerings
- Making cold calls to potential customers where required
- Providing pricing strategy and insure pricing compliance for segment opportunities
- Estimating date of delivery to customer based on knowledge of the company's production and delivery schedules
- Forecasting orders and sales of assigned territory and submit monthly report
- Representing the company at trade association meetings to promote product and company
- Provide technical and clinical leadership during sales process by demonstrating full range of product features in the operating theater including potential uses, product capabilities and benefits to customers as needed
- Develop, coordinate and deliver product training to customers on software, application and/or equipment use, monitor customer installations within assigned territory/region to improve customer satisfaction and maintain customer relationships
- Improve customer satisfaction and socket retention through continuing education on optimization of equipment utilization by customer
Job Requirements
Qualifications/Requirements:
- Bachelor’s degree or minimum 5 years of selling experience in a medical, healthcare or technical field or Life Sciences field
- Demonstrated current x-ray imaging proficiencies preferably on surgical mobile C-arms
- At least one of the following core experiences: Minimum of 5 years clinical/ technical experience following certification with demonstrated clinical/technical skill in specific areas or at least 3 years commercial applications/modality experience with demonstrated successes in high level customer interactions and sales scenarios
- Proven capability to interact with distributors and/or channel partners
- Excellent verbal and written communication skills
- Excellent organizational skills
- Strong presentation skills
- Business travel required (30-40%)
- Valid motor vehicle license
Desired Characteristics:
- Proven professional business acumen (experience interfacing with both internal team members and external customers as a part of a solution-based sales process)
- Self-motivated, willingness to take the initiative to identify opportunities for improvement and take actions to improve
- Team oriented with a customer satisfaction mindset
- Ability to multi-task effectively and manage multiple priorities at one time
- Willingness to be flexible/adapt to changing work environments
- Clinical experience in large hospital/university setting preferred
- Five or more years of demonstrated clinical skills preferably in the surgical Space
- Fluency in other relevant languages within territory
- Previous experience in selling equipment or consumables to surgeons
