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S&OP Information Officer

Unilever
Dubai, United Arab Emirates
Posted 5 years ago
85People have clicked1 open position
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Job Details

Experience Needed:
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Job Description

Main purpose of the role:

To own, facilitate, and administrate local company sales forecasting and demand management for his/her respective country across Levant & Iraq.

Main Accountabilities:

A Base Demand Plan

  • Analyze historical demand and filter out outliers (exceptions from the norm).
  • Outliers will be identified based on historical trends and knowledge of the various brands, however, by exception; they would be identified in conjunction with discussions with the category teams.
  • Identify the most appropriate statistical forecasting algorithm
  • Develop the base demand plan using the most appropriate statistical forecasting algorithm and make adjustments where necessary
  • Understand the variance of base from consumer demand signal & proposes ways to continuously improve by working with customer to align base (e.g. customer base forecast, Unilever base forecast)
  • Communicate base to stakeholders for agreement (customer, category & marketing) upon amendment
  • Incorporate consumer demand signal into forecast, cleansing consumer (e.g. EPOS) signal as required for OSA, quality defects, understanding differences & analyzing for patterns (e.g. OSA, quality, CCFOT). Works with CS, customer, FGI planning & SU to minimize variances.
  • Event Management plan: (weekly & monthly process)
  • Works with customer to manage events (activities management process) of above the line activities, below the line activities, documenting assumptions and holding accountable category/country to ensure activation grid is up-to-date with robust objectives for each event.
  • Review events with cross-functional team to ensure efficiency of events is continuously improved in forward plan for the short, medium & long-term business plan.

New product demand (NPD) plan

  • Generate the new product forecast using the historical substitution and like modeling / scenario planning techniques agreed with Marketing and Category Management
  • Monitors NPD weekly in first 13 weeks and highlights any variance from forecasts using underlying, documented assumptions to category/customer/marketing to minimize bias & maximize CCFOT upon launch.
  • Model’s total lifecycle of NPD (i.e. decline phase), working with category, marketing & development for replacement strategy of NPD, through launch, growth flat & decline phases.

Facilitate the Demand Planning Process: (weekly and monthly process)

  • Before the monthly meeting, identify and analyses exceptions to be discussed. Raise the exceptions telephonically with the relevant Channel/Account Manager or Category Manager if applicable.
  • Present the exceptions at the monthly meeting and facilitate the process of reaching consensus on the final forecast number if the volumes presented seem under or overstated.
  • Question the activity based volume projections based on the success or failure of past activities.
  • Document assumptions for base & changes. Facilitate events discussions, documenting the event objectives and circulating to relevant team members (e.g. marketing, finance)
  • Agree the demand plan.

Communication with extended Supply Chain

  • Works with Customer Service Leaders to develop scenarios to change the phasing of demand to address supply gaps
  • Communicates scenarios to change the phasing of demand to Country Managers and agrees appropriate action

Continuous improvement

  • Analyze forecast accuracy and bias and identify and implement process enhancements to improve these KPI’s
  • Communicate forecast accuracy and bias information to Category, Marketing and Chann

Job Requirements

Key Skills:

  • Producing Baseline Forecast
  • Integrating New Product Demand and Event Forecasts
  • Communicating Plans and Constraints
  • Using Information Technology

Relevant Experience:

  • Engineering Degree.
  • 2+ years of Experience as Demand Planner.
  • Proficient in MS Office

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