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ERP Application Consultant

Hammerhead Technology
Smart Village, Giza
Posted 5 years ago
31Applicants for1 open position
  • 29Viewed
  • 7In Consideration
  • 22Not Selected
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Job Details

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Job Description

Job Purpose:

Application consultants manage and troubleshoot existing software applications and other web-based programs. Find and implement solutions to existing and potential problems. Also, support and handle any customer requirements, amendments and change requests. Besides, application consultants primarily work in office environments, but also is required to perform offsite visits.

Responsibilities:

  • Install, configure and system test software.
  • Communicate with clients and team leaders in a professional manner
  • Maintain accurate and timely reporting of project activities through company’s project management module.
  • Develop project documentation
  • Manage day-to-day implementation activities
  • Provide mentoring and support to department colleagues as necessary
  • Assist Technical Support Department as necessary
  • Provide pre-sales support
  • Provide live technical support to customers using application programs via web or phone communication.
  • Creates training materials and gives verbal training instructions to customers and other staff members,
  • Advising them on the best ways to use applications and software to meet their desired goals and complete tasks.
  • Perform application programs based on data analysis, outlining areas that need improvement and creating suggestions to streamline application software functions.

Job Requirements

Skills and Qualifications

  • Education: BSc degree in Management Information Systems, Computer Science or related fields
  • Experience: Min 1-year of experience in the same field
  • Language skills: Excellent in the ability to read and write technical reports in English
  • Ability to communicate effectively with staff and clients
  • Planning and monitoring skills
  • Communication and presentation skills.
  • Familiarity with software principle, database concepts and relations.

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