Technical Support Engineer
TPAY -
New Cairo, CairoPosted 5 years ago55Applicants for1 open position
- 16Viewed
- 6In Consideration
- 6Not Selected
Job Details
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Job Description
- The ideal candidate will be responsible for supporting TPAY live merchants and operators in addition to platform monitoring to make sure the overall echo system is up & running with the highest availability and reliability measures,
- The responsibilities will include problem troubleshooting, root cause analysis and hot fixing issues on production, handle & monitor downtimes and handle emergency alerts (on phone call support) either related to operators or merchants,
- Handle incoming complaints from customers, merchants or operators.
Job Requirements
- Bachelor of Science or Engineering, preferably Computer Science
- 3+ years of relevant experience.
- Good knowledge of C#, SQL, ASP.Net, MVC, Web APIs, WCF
- Familiarity with Unit Tests is a plus.
- Excellent command of English
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