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Sales and Customer Engagement Specialist

Transpooler
Dokki, Giza
Posted 5 years ago
72Applicants for1 open position
  • 71Viewed
  • 24In Consideration
  • 31Not Selected
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Job Details

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Job Description

We sell mobile APPs to the Educations industry (Schools and Nurseries) locally and internationally, so you will deal regularly with nurseries owners/managers and the bus assistants (mostly females), parents and schools managers.

Your role will be related to searching for new leads, establishing the first contact , closing deals, user training and customers support.
Specific Duties & Responsibilities:

  • Identify leads and establish the first contact by phone or emails or via social channels.
  • Explain the APP benefits to the nurseries and the parents.
  • Visit the nursery to make user-training
  • Handle the support (inquiries) and use the company tools to record tickets to the technical team, and follow up the resolution

Job Requirements

You must be a cheerful person, love dealing with people and have very good sense of customer service. And you need to have the following skills:

  • Technology lover
  • Phone conversation skills
  • Very good communication skills
  • Very good in internet search and social media tools

Prior experience in the fields of education (schools and nurseries) is a plus.

** After the initial training on the system, most of the work can be done from home with only 2 days per week in office. You must have good internet and PC at home to make use of the "work-from-home" benefit.

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