Last Mile Manager - Jumia
Job Details
Skills And Tools:
Job Description
Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers.
Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery.
With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey!
Main Responsibilities
- Managing the talent pool of Jumia Services and building a strong leadership team in Delivery
- Actively design and steer CXP and VXP excellence projects along with Local and Central operations leaders
- Design and own end to end the Last mile unit costs strategy in Egypt to meet both our requirements of CXP/VXP and unit economics targets for Jumia Services
- Actively feed and contribute to the system roadmap design to deliver the required instruments for this logistics success
- Leading the scale up and expansion of Jumia Services last mile footprint in Egypt (3PL expansion, Pick up station expansion, Delivery Associates hiring and expansion).
- Own the Delivery Associate community management project for Jumia Egypt
- Own and create the 3PL community management for Jumia Egypt
- Enhance the Delivery associate training program and manage its expansion
- Manage and improve fleet management practices, team and cost of operation
- Maintain and improve relationship with Govt agencies like LASTMA etc.
- Create a culture of fool-proof material handling in Last mile
- Improving the overall happiness level ( people score) in DA community
- Creating an effective outsourced white goods supply chain
Job Requirements
Required Skills & Qualifications
- 5+ years Experiance of Logistics Operations is required
- Process oriented, well-organized with a high level of attention to detail
- Data oriented with strong analytical and conceptual skills
- Communicate effectively with counterparts in Logistics Department
- Excellent team management skills
- Dynamic and able to work in a fast paced environment
- Good Knowledge of the Logistical Operations in the Egyptian market is a plus
We Offer
- A unique experience in an entrepreneurial, yet structured environment
- A unique opportunity of having strong impact in building the African ecommerce sector
- The opportunity to become part of a highly professional and dynamic team
- An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders
