Browse Jobs
For Employers
Post JobLog inGet Started

Telemarketing Team Leader (US Account)

Nasr City, Cairo
Posted 5 years ago
23Applicants for5 open positions
  • 7Viewed
  • 0In Consideration
  • 0Not Selected
Search other opportunities

Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • Manages and leads a team of employees.
  • Communicates company goals, and deadlines to team.
  • Motivates team members and assesses performance.
  • keeps management updated on team performance.
  • Communicates concerns and policies among management and team members.
  • Communicates effectively with customers’ inquiries, complaints, or sales over the phone through following contact center procedures and quality standards.
  • Maintaining punctuality on working hours.
  • Maintain high performance through accomplishing assigned targets and Quality guidelines on the due dates.
  • Filling CRM with accurate information through active listening and affirming client information
  • Positively adapt with any business change implemented.
  • Show a comprehensive knowledge of products and services and their competitive advantages through continues self-improvement and following quality standards

Job Requirements

  • Previous contact center experience (DME) is a must
  • Languages: Fluent command of English (oral/written)
  • 22 – 31 years old.
  • Working Hours: Monday-Friday (3:30 PM-12:30 AM)

Similar Jobs

Search other opportunities
JobsCustomer Service/SupportTelemarketing Team Leader (US Account)