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Job Description
- Excellent Command of the Russian Language.
- Flexibility with the working hours.
- Ability to work for overnight shifts.
- Good Computer Skills.
- Skill in providing an exceptional customer experience.
- Skill in verbal and written communication to analyze, interpret and address customer needs.
- Knowledge of a Windows O/S (98, 2000, XP and ME) and Internet; Basic PC knowledge preferred.
- Ability to work in a time critical environment.
- Ability to navigate a computerized data entry system or other relevant systems
- Ability to be flexible and quickly adapt to changing business needs and processes.
- Ability and willingness to provide pre-sales support.
- Ability to promote and sell products or services.
- Able to speak with customers in a calm, enthusiastic and friendly tone of voice.
- High school diploma with a minimum of 0-2 year customer service experience in a call center environment.
- Equivalent education or experience may be substituted for any of the above.
Job Requirements
- Excellent Command of the Russian Language.
- Flexibility with the working hours.
- Ability to work for overnight shifts.
- Good Computer Skills.
- Skill in providing an exceptional customer experience.
- Skill in verbal and written communication to analyze, interpret and address customer needs.
- Knowledge of a Windows O/S (98, 2000, XP and ME) and Internet; Basic PC knowledge preferred.
- Ability to work in a time critical environment.
- Ability to navigate a computerized data entry system or other relevant systems
- Ability to be flexible and quickly adapt to changing business needs and processes.
- Ability and willingness to provide pre-sales support.
- Ability to promote and sell products or services.
- Able to speak with customers in a calm, enthusiastic and friendly tone of voice.
- High school diploma with a minimum of 0-2 year customer service experience in a call center environment.
- Equivalent education or experience may be substituted for any of the above.